JIRA 概念 - 问题
JIRA追踪的问题，可以是缺陷，新需求或者你需要跟踪的其他类型的任务。
每一个问题都有多有很多重要信息，包括：
- 问题类型
- 概要
- 问题的描述
- 问题所属的项目
- 这个问题关联的项目中的模块
- 这个问题影响的一个项目中的版本
- 项目中问题的解决版本
- 故障或需求的系统环境说明
- 需要解决的优先级
- 负责这个任务的经办人
- 报告人 - 发起问题的提交人
- 问题当前的 状态
- 所有字段的变动历史
- 被用户添加的所有评注
- 如果问题被解决了 - 查看问题的 解决结果
问题类型
JIRA 为问题设置多个不同的类型以便于管理。下面列出了已经设置的问题类型。此外，你可以在管理页面自己添加更多的问题类型。
普通类型
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BUG发版
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DEV发版
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Epic
- Created by JIRA Agile - do not edit or delete. Issue type for a big user story that needs to be broken down.
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新功能
- 未开发的产品新功能。
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Story
- Created by JIRA Agile - do not edit or delete. Issue type for a user story.
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Task
- 需要完成的任务。
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任务
- A task that needs to be done.
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优化
- An improvement or enhancement to an existing feature or task.
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接口问题
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-
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测试
- 此发布类型用于在 Jira 中创建 Zephyr 测试。
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测试用例
- For Go2Group SYNAPSE Test Case issue type
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测试计划
- For Go2Group SYNAPSE Test Plan issue type
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缺陷
- A problem which impairs or prevents the functions of the product.
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需求
- A new feature of the product, which has yet to be developed.
子任务类型
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子任务
- 问题的子任务
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交付中心
- 交付中心
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子任务
- Sub-task
优先级
问题的优先级表示其重要性，以下列示出当前的优先级别。
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危险
- 阻碍开发或测试的工作进度，或影响系统无法运行的错误。
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严重
- 系统崩溃，丢失数据，或内存溢出等严重错误，或必须完成的任务。
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重要
- 主要功能无效。
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轻微
- 部分功能无效，或其他问题目前有简单的解决办法。
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微小
- 拼写错误或文本未对齐等。
Statuses
Status Categories
Helps identify where an issue is in its lifecycle.
Issues move from New to In Progress when work starts on them, and later move to Complete when all work is complete.
- New
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Represents anything new
- In Progress
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Represents anything in the process of being worked on
- No Category
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A category is yet to be set for this status
- Complete
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Represents anything for which work has been completed
Issue Statuses
每个问题的状态，说明所处工作流的处理阶段。
- 开始
- The issue is open and ready for the assignee to start work on it.
- 进行中
- This issue is being actively worked on at the moment by the assignee.
- 重新打开
- This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked assigned or resolved.
- 已解决
- A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.
- 关闭
- The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.
- To Do
- 已解决
- Done
- In Review
解决结果
问题的处理结果。
- 解决
- A fix for this issue is checked into the tree and tested.
- 不解决
- 问题无法解决。
- 重复提交
- 重复提交的问题。
- 未完成
- The problem is not completely described.
- 无法再次复现
- 多次重现问题失败，或者没有提供重现问题的更多信息。阅读代码也找不到发生此问题的任何线索。如果以后有关于此问题的更多信息时，请重新开始解决此问题。
- Done
- Work has been completed on this issue.